Need help?  Complete the form below to create a ticket with your dedicated support representative.

13150 Coit Rd. Suite 304
Dallas, TX 75240


Frequently Asked Questions

Below are a few frequently asked questions about contacting support.

Do you offer support to the Unsupported Version?

We now offer paid additional support, but will try to respond to all requests to provide links to publicly available resources as an alternative. You may inquire directly with support on a case by case basis.

What is the best form of contact?

The easiest form of contact for you works well for us. You may contact us by phone, email, chat, or in person.

How soon should I expect a response?

We work hard to quickly respond to all requests. During peak hours, priority is given to our supported version customers. The maximum wait time for a response is same day.

Help Finding Information Online?

There are a plethora of support resources if you click on Knowledge Base from inside the application as well as direct support with your dedicated support rep.