The Secret to Making Your Employees Truly Feel Heard

In today’s fast-paced work environment, it’s easy for employee voices to be drowned out. A feeling of not being heard can lead to decreased job satisfaction, lower productivity, and high turnover rates. To counteract this, managers can take active steps to create a culture where employees feel genuinely listened to. Performance Scoring’s suite of tools can be a critical part of this effort. Here are key strategies to make your employees truly feel heard.

1. Implement Open-Door Policies
   Creating an environment where employees can openly speak their minds requires managerial commitment. Harvard Business Review found that “70% of employees feel more engaged when senior leadership communicates openly” (HBR, 2018). The open-door policy feature in PerformanceScoring can serve as a platform for employees to share feedback and concerns without fear of reprisal.
2. Create Safe Spaces for Dialogue
   Inclusion and diversity should be the pillars of any safe space. McKinsey reports that “companies in the top quartile for diversity are 33% more likely to outperform their counterparts” (McKinsey, 2020). Use Performance Scoring’s anonymous feedback options to let employees express themselves freely, ensuring that their identities are protected.
3. Be Responsive, Not Just Reactive
   Managers should actively follow up on the concerns and feedback of their employees. According to Forbes, “Employees are 4.6 times more likely to feel empowered to perform their best work when their opinions matter” (Forbes, 2019). Performance Scoring allows for tracking feedback over time, making it easier for managers to act on it meaningfully.
4. Involve Employees in Decision Making
   Including employees in decisions not only makes them feel valued but also leads to better business outcomes. Performance Scoring’s voting and polling features can be invaluable for gauging employee opinions before significant decisions are made.
5. Regularly Evaluate the Listening Process
   Finally, it’s essential to continually evaluate how effectively the organization is listening. PerformanceScoring’s analytics can help measure this by providing insights into engagement levels and how often feedback loops are closed.

Making employees feel heard is more than just good business ethics; it’s a strategy that pays off in terms of productivity and employee retention. Performance Scoring can help make this crucial aspect of management more straightforward and more effective.